Our third parties implemented a fix for the issue affecting Smart Connect™ queries to the TEFCA network yesterday at 4:30 PM EST and we have confirmed normal operation.

After thorough monitoring, this incident has been resolved. Previously failed queries have been automatically retried.

Our third parties have implemented a fix for the issues affecting Smart Connect.

We are currently monitoring the solution and will share a follow-up update once monitoring is complete.

The third party has deployed a fix for the service interruption affecting Smart Connect™. We are actively monitoring and testing to confirm full restoration. Once service is confirmed fully restored, we will automatically retry queries that failed during the interruption. No action is needed on your part. We will post an update once service is confirmed fully restored.

b.well is aware of an issue impacting functionality and data returned via Smart Connect. We are actively working with the third parties with the service outage to support resolution. At this time, no records will return during this interruption, but no errors will display for users who initiate Smart Connect.