Care Needs and Activities Not Loading for Some Users

Started Thu, Sep 24

Lasted 1h 13min

CRITICAL

Updates

RESOLVED

lasted 1h 13min

From 3:37 PM to 4:50 PM CST, we experienced issues with Health Journey Activities and Care Needs not loading. This issue has been resolved and all service restored.

21:50

MONITORING

32min earlier

We have implemented a fix for the issue causing Activities and Care Needs not to load in Health Journey and the homepage.

We are currently monitoring the service to ensure stability.

21:18

IDENTIFIED

53min earlier

We have identified the root cause with Care Needs and Activities and our team is actively working on implementing a fix.

20:57

INVESTIGATING

20min earlier

We are currently investigating issues with Care Needs and Activities not loading for some users.

20:37